Let's get connected

We're here to help with any questions or inquiries you may have. Here are the best ways to reach us.

 

 

contact-us

General Inquiries

If you have a question or general inquiry, please complete the form below, and we'll get in touch within 24-48 hours.

 

Call Us

For faster assistance with urgent matters, or questions about your membership, contact our dedicated Customer Experience Team directly at (866) 945-2292, Monday-Friday from 8 a.m. - 5 p.m. CST.

Important: Please do not submit member information or protected health information (PHI) through this form.

 

For Members

If you are a member and need help with your portal, or need help with claims, please call (866) 945-2292 and we will direct you to the right contact.

 

Nominate a Provider

If your provider is currently not in our network, submit to nominate the provider.

 

Provider Contract Request

Start the process of joining our network by submitting a provider contract request.

 

Our Locations

HCH Corporate Headquarters

One Cowboys Way
Suite 290
Frisco, TX 75034

HCH TX Regional Office

Hall Park
3001 Dallas Pkwy
Suite 700
Frisco, TX 75034

HCH OK Regional Office

14201 Wireless Way
Suite D-100
Oklahoma City, OK 73134

HCH LA Regional Office

980 Picardy Ave
Suite 500B
Baton Rouge, LA 70809